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Tuesday, November 24 • 6:00pm - 7:00pm
Enhancing Customer Discovery

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You have a grasp on where you are headed, but who is your customer and what do they really need? Many entrepreneurs master a product or service only to discover that earning customers is the hardest job of all. This session will help you examine the aspects of questioning techniques and consultative selling as it relates to entrepreneur success. Highlights include using great questions, understanding wants vs. needs, the three communications dynamics, word traps and the golden question.

Registration is not required for this event. You can view the event here: https://psu.zoom.us/j/91592644821.

Sponsored by Penn State Hazleton and the Hazleton LaunchBox supported by Pasco L. Schiavo, Esq.

Speakers
avatar for Dennis E. Gilbert

Dennis E. Gilbert

President, Appreciative Strategies, LLC
Gilbert is an author, consultant and Penn State alumnus with more than 30 years of business and educational expertise. He is currently president of Appreciate Strategies, a consulting, training, and human performance improvement solutions company he founded in 2006. Gilbert has authored... Read More →


Tuesday November 24, 2020 6:00pm - 7:00pm EST
Zoom